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From Admiring to Using Data to Improve Systems and Practices

Agenda Number: E16

Caryn Ward, Dale Cusumano, and Angela Preston, University of North Carolina at Chapel Hill, Chapel Hill, NC

Description:

Now that data have been collected, what’s next? Using problem-solving approaches moves teams from admiring data to using data to identify problems, set goals, and produce more effective and effcient ways of work.

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